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Live Chat

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Mon-Fri: 8AM-6PM

Phone Support

Speak directly with a support specialist

+265 991 123 456

Email Support

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support@paymal.mw

Frequently Asked Questions

Find quick answers to common questions

What is PAYMAL?

PAYMAL is an electronics marketplace platform in Malawi where sellers can list devices and buyers can browse, compare, and contact sellers. We connect buyers and sellers directly - all negotiations and deals happen between you and the seller.

Is PAYMAL free to use?

Yes! Browsing and messaging on PAYMAL are completely free for everyone. Sellers can start for free with our BASIC plan (up to 10 listings). PREMIUM and VIP plans are available for sellers who want more features.

What areas does PAYMAL serve?

PAYMAL currently operates in major cities across Malawi including Lilongwe, Blantyre, Mzuzu, Zomba, and Kasungu. We are continuously expanding to new areas.

How do I contact PAYMAL support?

You can reach us via live chat (Mon-Fri 8AM-6PM), phone at +265 991 123 456, or email at support@paymal.mw. For security concerns, email emergency@paymal.mw.

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Emergency Support

For urgent security issues, fraud alerts, or critical transaction problems: